Refund policy

We offer a 10-day return policy on stock frames and sunglasses — you have 10 days after receiving your order to request a return.

To be eligible, items must be in their original condition and packaging (including the protective case), with proof of purchase.

To start a return, email hola@varaderovision.com. If accepted, we'll send a prepaid return label and instructions. Items sent back without first requesting a return can't be accepted.

Prescription (Rx) eyewear
Prescription lenses are custom-made to your order and are final sale — they can't be returned or refunded. If you believe your prescription was filled incorrectly, contact us within 10 days of delivery and we'll make it right.

Damages & issues
Please inspect your order on arrival and contact us immediately if anything is defective, damaged, or incorrect.
Non-returnable items
- Prescription (Rx) eyeglasses and custom lenses
- Gift cards
- Final Sale items

Exchanges
Contact us at hola@varaderovision.com, and we can initiate an exchange for you. Exchanges may be subject to shipping charges, and collection of cost difference. 

Refunds
Once we receive and inspect your return, we'll let you know if it's approved. If approved, you'll be refunded to your original payment method within 2  business days (your bank or card issuer may take additional time to post it). If more than 10 business days have passed since approval, email hola@varaderovision.com.